Reference

Open with goku55 Terms & Conditions

goku55 Terms & Conditions explain how your account, DANA, OVO, GoPay and QRIS activity is handled before you enter the lobby.

Account rulesWallet conditionsPolicy access
goku55 Open with goku55 Terms & Conditions
TERMS SUPPORT

Check your terms contact path

A clear contact route helps when a Terms & Conditions question affects your account or wallet status.

Account help Use the account help route for questions about verification, duplicate profiles, phone changes or a clause affecting your ability to access the account.
Wallet status For DANA, OVO, GoPay or QRIS concerns, send the payment reference and timestamp so we can match the receipt with the account record.
Policy request Ask us to clarify a Terms & Conditions passage or request a record correction through support; include your account email or verified phone detail.
DATA AND ACCESS

Protect your account under these terms

The policy explains how we handle account details needed for access, payment matching and security checks.

Account data

We use the phone and account details supplied during registration to match access requests and identify the correct account when you contact support.

Payment records

Transaction references from DANA, QRIS, bank transfer or a virtual account help us trace a status question without requesting your wallet password.

Cookie choices

Cookies may keep your session and policy preferences available on the same device; your browser settings can remove or restrict them.

Account security

Keep your phone, password and verification details private. If access looks unfamiliar, contact account help before making another wallet request.

Record retention

We retain account and transaction records for the period needed for security, dispute handling and legal duties, then handle them under our retention process.

Change requests

To request a correction or ask about stored details, contact support with your verified account route; we may need to confirm ownership first.

Browse answers about account terms

These Terms & Conditions answers cover the points that most often affect an Indonesian account: eligibility, payment records, device access, data requests and contact steps. Read them alongside the full wording before opening an account or sending a wallet transaction, especially where local law permits access only under specific conditions.

They cover account creation, phone verification, permitted use, wallet records, access conditions, account closure, data handling and support requests. The current wording applies whenever you use the account path.

Access depends on local law. If access is permitted for your location, follow the account steps shown on your device and provide accurate details for the required verification checks.

The terms explain how DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be matched to your account. Keep the payment account under your control.

Phone verification connects your access request to the correct account and helps us handle changes or security questions. Use a number you control and contact support before changing it.

Send a correction request through account help with your verified phone or account email. We may ask for an ownership check before changing a name, contact detail or record.

A new phone or browser may ask you to sign in and complete an additional security check. Do not share verification details; use account help if the access prompt does not match.

Use the policy request route in support and quote the relevant passage. Add your account reference and any DANA, OVO, GoPay or QRIS receipt when the question concerns a transaction.